We've Got Your Back

Dedicated to protecting the rights and interests of consumers in the construction industry.

You Can Count On Us

As a Construction Consumer Advocacy Institute, we are an organization dedicated to protecting the rights and interests of consumers in the construction industry.

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Building With Confidence

The ESSENTIAL Contractor Hiring Guide

By: Troy & Ramona Galloway

Advocacy • Outreach • Collaboration

Our Mission

Our Mission is to empower and protect construction consumers by promoting transparency, accountability, and quality within the construction industry. We strive to educate, inform, and guide consumers to make informed decisions, ensuring their rights are safeguarded. Through advocacy, outreach, and collaboration, we aim to foster a fair and ethical construction marketplace that prioritizes consumer satisfaction, safety, and value. Our organization is committed to empowering consumers to navigate the complexities of construction projects with confidence, enabling them to achieve their vision while ensuring their voices are heard and their needs are met.

What We Do

Community Engagement

Our primary goal is to ensure that consumers receive fair treatment, high-quality workmanship, and value for their investment when undertaking construction projects.

Education and Information

The Institute provides educational resources and information to consumers about their rights and responsibilities in construction projects. This includes guidance on contract terms, permits and regulations, construction processes, and how to avoid common pitfalls or scams.

Assistance with Disputes

The Institute offers guidance and support to consumers who encounter disputes or conflicts with construction contractors or professionals. The Institute may provide information on mediation or arbitration processes, help consumers understand their legal rights, and connect them with resources such as legal aid or relevant government agencies.

Consumer Advocacy

The Institute acts as a voice for construction consumers, lobbying for improved regulations and policies that protected consumer interests. They may work with government bodies, industry associations, and other stakeholders for fair practices, licensing requirements and consumer-friendly legislation.

Contractor Evaluation and Certification

The Institute establishes evaluation programs to assess the performance and credibility of construction contractors. They may conduct background checks, review references, and evaluate the quality of workmanship. Based on their assessments, they may certify or accredit contractors who meet informed choices when hiring contractors.

Consumer Complaints and Reporting

The Institute serves as a centralized platform for consumers to report complaints, share their experiences, and seek assistance. They may maintain a database or directory of complaints contractors and provide information about reputable contractors or those with a history of consumer complaints.

Industry Standards and Best Practices

The Institute may develop or promote industry standards and best practices for construction projects. This includes guidelines for quality control, safety measures, ethical conduct, and transparent pricing. By establishing and promoting these standards, the Institutes aim is to protect consumers from substandard work or unethical practices.

Overall, the Construction Consumer Advocacy Institute plays a crucial role in empowering consumers, promoting transparency, and ensuring a fair and equitable construction industry.  

 

Consumer Construction

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